At PolyDX Plastic, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. Information We Collect

We collect personal information such as your name, email address, phone number, and any other details you voluntarily provide through contact forms, newsletter subscriptions, or other interactions with our website. We collect this information for specific purposes, which we clearly communicate to you.

2. Purpose of Collection

We collect personal information for the following purposes:

• To provide the products or services you have requested
• To respond to inquiries or customer service requests
• To improve our website, products, and services
• To send you promotional emails or newsletters (with your consent)

3. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, we will securely delete or anonymize your personal data.

4. Consent

We will obtain your consent before collecting, using, or disclosing your personal information. You can withdraw your consent at any time by contacting us directly. If you withdraw consent, it may impact our ability to provide certain services to you.

5. Cookies

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect your experience on our website.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or destruction. While we implement industry-standard security measures, no method of transmission over the Internet is completely secure.

7. Third-Party Services

We may use third-party service providers for hosting, email marketing, or other business functions. These providers are required to protect your personal data in accordance with applicable privacy laws and our privacy policy.

8. Access, Correction, and Deletion

You have the right to request access to the personal information we hold about you. You may also request corrections to this information or ask us to delete it. To make a request, please contact us using the contact information below.

9. Complaints

If you believe we have violated your privacy rights under PIPEDA, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada. We encourage you to contact us directly with any concerns so we can resolve the issue.

10. Disclosure of Personal Information

We do not sell or share your personal information with third parties, except as required by law or with your consent.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, the changes will be posted on this page with an updated date. Please review this policy periodically for any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at (514) 688-4660.